At Mahanandan Super Speciality Hospital, we believe that quality healthcare is a shared responsibility between patients, attendants, and medical professionals. Understanding your responsibilities helps in creating a respectful, safe, and healing environment for everyone. By working together, we can ensure better treatment outcomes and a positive hospital experience for all.

Responsibilities of Patients

Patients play a vital role in ensuring that their treatment progresses smoothly. Being actively involved and following medical advice can significantly impact recovery and care effectiveness.

• Provide complete and accurate medical history, including past illnesses, surgeries, and medications
• Follow the treatment plans, investigations, and instructions given by doctors and nurses
• Report any changes in condition or side effects promptly to healthcare providers
• Respect hospital rules and maintain proper behavior within the premises

Clear communication and honesty between the patient and medical team are essential for safe and effective care.

Responsibilities of Attendants and Family Members

Family members and attendants are important partners in patient care. Their cooperation and support play a crucial role in patient recovery and hospital safety.

• Cooperate with hospital staff regarding visiting hours, hygiene, and safety protocols
• Follow instructions given by the nursing and medical teams
• Do not interfere with medical equipment or treatment procedures
• Inform hospital authorities immediately if the patient needs any urgent help

Attendants must ensure that they maintain a calm, supportive presence and respect other patients' rights to privacy and peace.

Financial and Administrative Responsibilities

Transparency and cooperation regarding hospital administrative policies help in smoother admission, treatment, and discharge processes.

• Understand the billing structure, payment schedules, and insurance processes clearly
• Submit required documents and approvals promptly for insurance or TPA claims
• Ensure all financial obligations are met in a timely manner
• Seek clarifications without hesitation regarding costs or services availed

Our billing and admission teams are available to guide patients and families through every step, ensuring transparency and trust.

Why Shared Responsibility Matters

• Promotes effective communication and better clinical outcomes
• Creates a respectful and safe hospital environment for all patients
• Minimizes misunderstandings and enhances overall patient satisfaction
• Strengthens the bond between patients, families, and healthcare teams

At Mahanandan Super Speciality Hospital, we invite every patient and attendant to join hands with us — because when we share responsibilities, we share the journey toward faster healing and better health.